Who we are
Our website address is: https://only-winners.co.uk.
**Privacy Policy**
**Introduction**
Only-Winners Ltd respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our website, outlining your privacy rights and the ways in which the law protects you.
For definitions of terms used in this policy, please refer to our Glossary.
**Purpose of this Privacy Policy**
This privacy policy provides information on how Only-Winners Ltd collects and processes your personal data through your interactions with our website, including data provided when you sign up for our newsletter, purchase products or services, or participate in prize draws or competitions.
This website is not intended for children, and we do not knowingly collect data related to children.
Please read this privacy policy along with any other privacy notices we may provide on specific occasions when collecting or processing personal data about you. This policy supplements other notices and is not intended to override them.
**Controller**
Only-Winners Ltd is responsible for your personal data (referred to as “Only-Winners”, “we”, “us” or “our” in this policy).
We have appointed a data privacy manager to oversee questions related to this privacy policy. For any inquiries, please contact:
**Contact Details**
Email: only-winners@mail.com
Postal Address: 3 , 84 hindes road, Harrow, London , HA11SL
Telephone: 07719259943
You may also contact the Information Commissioner’s Office (ICO) with any complaints, but we would appreciate the chance to address your concerns first.
**Changes to the Privacy Policy and Your Duty to Inform Us of Changes**
We regularly review our privacy policy. The latest update was on 01/07/2024.
Please ensure that the personal data we hold about you is accurate and current. Notify us of any changes to your personal data during your relationship with us.
**Third-Party Links**
Our website may include links to third-party websites, plug-ins, and applications. Interacting with these links or enabling connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.
**Data We Collect About You**
Personal data refers to any information about an individual from which that person can be identified. It does not include anonymized data.
We may collect, use, store, and transfer different kinds of personal data about you, including:
– **Identity Data:** First name, last name, username, date of birth.
– **Contact Data:** Billing address, email address, telephone numbers.
– **Financial Data:** None; our payment provider, Cashflows, handles this.
– **Transaction Data:** Details about payments and purchases.
– **Technical Data:** IP address, login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use.
– **Profile Data:** Username, password, purchases, and orders.
– **Usage Data:** Information on how you use our website, products, and services.
– **Marketing and Communications Data:** Preferences in receiving marketing from us and third parties, and communication preferences.
We also collect, use, and share aggregated data, such as statistical or demographic data, for any purpose. Aggregated Data is not considered personal data as it does not directly or indirectly reveal your identity. If we combine Aggregated Data with your personal data, we treat the combined data as personal data.
We do not collect special categories of personal data (e.g., details about race, ethnicity, religious beliefs, sexual orientation, health information) or information about criminal convictions and offenses.
For prize draws and competitions, we collect minimal personal data to facilitate participation and may collect more detailed information if you win. You will be notified of this at the time of notification.
**If You Fail to Provide Personal Data**
If you do not provide necessary personal data, we may not be able to perform the contract we have or are trying to enter into with you (e.g., providing goods or services or entering you into a competition). We will notify you if this is the case.
**How Your Personal Data is Collected**
We collect data through various methods, including:
– **Direct interactions:** Forms, post, phone, email, surveys, feedback.
– **Automated technologies:** Cookies, server logs, and similar technologies as you interact with our website.
– **Third parties or publicly available sources:** Technical Data from analytics providers, advertising networks, and payment services.
**How We Use Your Personal Data**
We will use your personal data only when the law allows us to. Most commonly, we will use your data in the following circumstances:
– **Performance of a contract:** To process your orders and provide services.
– **Legitimate interests:** For business management and improvement, provided your rights do not override these interests.
– **Legal obligation:** To comply with applicable laws.
For more details on the lawful bases for processing your personal data, see the Glossary.
We generally do not rely on consent as a legal basis for processing your personal data, except for third-party direct marketing communications via email or text message. You can withdraw consent at any time by contacting us.
**Purposes for Using Your Personal Data**
We use your data for various purposes, including:
– Registering you as a new customer.
– Processing and delivering orders.
– Managing our relationship with you.
– Enabling participation in prize draws and competitions.
– Administering and protecting our business and website.
– Delivering relevant website content and advertisements.
– Using data analytics to improve our services.
– Making suggestions and recommendations.
Participation in publicity related to competitions is voluntary, but required details may be shared with the Advertising Standards Authority (ASA) for legal compliance.
**Marketing**
We aim to provide you with choices regarding personal data use for marketing and advertising. You will receive marketing communications if you have requested information or purchased goods/services and have not opted out.
**Third-Party Marketing**
We will obtain your consent before sharing your data with third parties for marketing purposes.
**Opting Out**
You can opt out of marketing messages by following the opt-out links or contacting us.
**Cookies**
You can set your browser to refuse cookies, but some website features may not function properly.
**Change of Purpose**
We will use your personal data only for the purposes for which it was collected, unless we reasonably consider it needs to be used for another compatible reason. We will notify you if we need to use your personal data for an unrelated purpose.
**Disclosures of Your Personal Data**
We may share your data with:
– External third parties.
– Specific third parties listed above.
– Third parties involved in business transfers or mergers.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
**Data Security**
We have implemented security measures to prevent accidental loss, unauthorized use, access, alteration, or disclosure of your personal data. Access is limited to those with a business need. We have procedures to deal with any suspected data breaches.
**Data Retention**
We retain your personal data only as long as necessary for the purposes collected, including legal, regulatory, tax, accounting, or reporting requirements. Retention periods vary based on data type and legal requirements. You can request data deletion under certain circumstances (see “Your Legal Rights”).
**Your Legal Rights**
You have rights under data protection laws regarding your personal data, including:
– **Access:** Request copies of your data.
– **Correction:** Request corrections to your data.
– **Erasure:** Request deletion of your data.
– **Objection:** Object to data processing.
– **Restriction:** Request suspension of data processing.
– **Transfer:** Request data transfer to you or a third party.
– **Withdraw consent:** Withdraw consent for data processing.
For further information or to exercise these rights, contact us.
**No Fee Usually Required**
Accessing your personal data typically does not require a fee, but we may charge for unfounded, repetitive, or excessive requests.
**Verification**
We may need to verify your identity to process your requests securely. We may also request further information to expedite our response.
**Response Time**
We aim to respond to all legitimate requests within one month. If your request is complex or you have made multiple requests, we will notify you of any delays.
**Glossary**
**Lawful Basis**
– **Legitimate Interest:** Our business interest in managing and conducting business, balanced against your rights.
– **Performance of Contract:** Processing necessary for contract performance or pre-contract steps.
– **Legal Obligation:** Processing required for legal compliance.
**Third Parties**
– **External Third Parties:** Service providers in the UK for IT, system administration, professional advice, marketing, and legal compliance.
**Your Legal Rights**
You have the right to:
– **Request Access:** Obtain copies of your data.
– **Request Correction:** Correct incomplete or inaccurate data.
– **Request Erasure:** Delete your data under certain circumstances.
– **Object to Processing:** Object to data processing based on legitimate interests or for direct marketing.
– **Request Restriction:** Suspend data processing under specific scenarios.
– **Request Transfer:** Transfer your data to you or a third party.
– **Withdraw Consent:** Withdraw consent for data processing.
**Contact Information**
Email: only-winners@mail.com
Postal Address: 3, 84 Hindes Road , Harrow, London HA11SL
Registered Company Number: 15753448 (England and Wales)